Using the website
Browse movies, shows, people, collections, and events without signing in. Sign in with Apple or Google to save titles and track your viewing. You can sign out from Profile or Settings.
Your web library uses its own website account and private storage. An isolated development app can connect through Website Library Sync; the released Apple app remains separate. Followed people and collections save privately to your web account. Streaming, spoiler and Tonight preferences stay in this browser.
Before contacting us
- For HelixPulse, use the room menu to report content, block a participant, or manage your Community account.
- For iCloud, open its Connected Services page and review Sync Health before using Sync Now.
- For SIMKL, confirm the service is connected, then use Sync Now to request an immediate two-way sync.
- Use the refresh action in Up Next’s menu when its schedule looks stale. Home refreshes quietly in the background.
- Check notification and Live Activity permissions in Settings if reminders do not appear.
- Confirm the iPhone and Apple Watch are paired and the watch app is installed if Watch data is missing.
- Include screenshots and the exact message shown in the app when they help explain the issue.
Community Lists and Helix Collections
The website supports browsing collections and saving follows to your web account. List publishing, automatic public-list updates, optional Spotlight rankings, and Community ratings are connected to the separate development Community service. Episode discussions are available on episode pages in development; Helix Pulse stays paused.
Publish a list from its menu in Library when you want to share it. Lists stay private until you publish them; adding or removing titles afterward updates the published version automatically. Follow Community Lists, weekly Helix Collections, or Revisit decade collections from Home, then find them in Lists You Follow in Library. Use the list menu to stop following, unpublish a list you own, or manage and delete your own lists. Helix Collections are refreshed weekly; if a refresh fails, the existing collection remains available.
On the website, open an episode page for its discussion. Helix Pulse is not available on the website.
Watch status and rewatches
Use the plus to save a movie or show to Plan to Watch. A brief checkmark confirms a tracking change, then the icon shows its status: bookmark for Plan to Watch, play for Watching, a circular arrow for Rewatching, and a crossed-out eye for Watched. The adjacent status tells you whether it is planned, watching, or watched. On movie cards, Plus adds to Plan to Watch, Bookmark marks watched, and Eye Off returns the movie to Plan to Watch. Remove a movie from its detail page. Use the three-dot menu for other actions. Starting a show moves it to Watching without marking an episode. Mark Series as Complete marks only aired episodes; future episodes stay unwatched. Ongoing shows stay in Watching, ready for new episodes, while ended shows move to Watched. TV ratings do not change episode progress. A completed show’s quick action starts a separate rewatch, keeping original watches.
Movies and watched episodes can record repeat viewings. A series rewatch starts after the series is complete, and its episodes appear with your watching queue. Marking an episode or season unwatched clears its repeat counts. Resetting all episodes or removing a title clears its relevant rewatch history. Removing a show from its detail page clears all its episode watches, ratings and rewatch history; adding it again starts with unwatched episodes.
Ready to Watch
Ready to Watch combines available next episodes with planned movies. Home’s Continue Watching and Plan to Watch shelves show the TV and movie portions of the same queue. Caught-up shows with only future episodes appear in Coming Up instead. After importing a large library, preparing the queue may take a few minutes; you can explore other parts of the app while it finishes.
Helix recommendations
Open a recommendation to explore a title, then return to keep your results. To narrow a search, ask a new question with the details you want, such as a similar show without horror. Opening Ask Helix again starts a fresh session. Apple Intelligence requires a supported device and configuration. Cloud intelligence is optional, off by default, and requires a Community session; local smart picks remain available.
Events
Open Events from Home to browse upcoming events near you. You can choose another city, a date range, or a category. Location access is optional; the app can use a city you select instead. Event listings and ticket links come from Ticketmaster.
Helix Pulse and comments
On the website, open an episode and use Episode discussion. Sign in and choose a public handle to post; this does not enable Spotlight sharing. Spoilers start hidden and you can reveal individual comments. Use the comment menu to edit or delete your own comment, or report and block other participants. Movie discussions remain off on the website. In the Apple app, use the comment composer directly on a movie or episode discussion. Mark spoilers before posting so other readers can choose when to reveal them. On the website, use a comment’s three-dot menu to edit or delete your own comment, report content, or block its author. Apple app gestures may differ. Reports are reviewed through SceneHelix moderation tools. You can delete your Community account from the app without deleting your local library.
Your library stays usable
SceneHelix saves edits locally first and keeps recovery checkpoints. If an unexpected sync would remove most of your library, the app protects the local copy and pauses that sync. A temporary iCloud or SIMKL issue should not prevent you from using your library, and either optional service can be disabled independently.
Privacy
Learn how SceneHelix handles app data in our Privacy Policy.