SceneHelix Support

Need help with your library, iCloud sync, notifications, streaming preferences, or another part of SceneHelix? Send us a note and include the device and iOS version you’re using.

Email support

We’ll review your message and respond as soon as possible.

support@scenehelix.com

Before contacting us

Confirm you are signed into iCloud if sync is enabled.
Pull down to refresh Discover, Library, or Up Next.
Check notification permission in iOS Settings if reminders do not appear.
Include screenshots when they help explain the issue.

Privacy

Learn how SceneHelix handles app data in our Privacy Policy.